For Defective Products

  1. Product can be exchanged or refunded if there is a manufacturing defect.
  2. Original receipt is required for exchange or refund.
  3. Original receipt is needed for product exchange within 7 days from date of purchase.
  4. Only product in sellable condition is allowed for exchange.

Delivery Process

ORDERS PLACED DELIVERY TIME
Monday - Friday, before 6pm Delivery estimate of 1-3 working days commences on the same working day the order is made. CUSTOMER SERVICE OFFICER WILL CALL AND LIASE WITH YOU ON THE DATE AND TIMING OF THE DELIVERY.

#YOUR ORDER WILL BE SCHEDULED BETWEEN MONDAY - FRIDAY. 9 -7PM
Monday - Friday, after 6pm Delivery lead-time of 1-3 working days commences on the next working day from when the order is made.
Saturday and Sunday Delivery estimate of 1-3 working days commences on the next working day from when the order is made.

* Island Landscape and Nursery only delivers to Singapore addresses only. We currently do not support overseas shipping.

* All Products for Return/ Exchange will have to be brought to our Retail Centre located at
3 Joan Road, Singapore 298897, by the Purchaser.
ISLAND shall not be responsible for any costs or incidentals incurred for this purpose.