For Defective Products

  1. Product can be exchanged or refunded if there is a manufacturing defect.
  2. Original receipt is required for exchange or refund.
  3. Original receipt is needed for product exchange within 14 days from date of purchase.
  4. Only product in sellable condition is allowed for exchange.

Delivery Process

ORDERS PLACED DELIVERY TIME
Monday - Friday, before 6pm Delivery estimate of 1-3 working days commences on the same working day the order is made. CUSTOMER SERVICE OFFICER WILL CALL AND LIASE WITH YOU ON THE DATE AND TIMING OF THE DELIVERY.

#YOUR ORDER WILL BE SCHEDULED BETWEEN MONDAY - FRIDAY. 9 -7PM
Monday - Friday, after 6pm Delivery lead-time of 1-3 working days commences on the next working day from when the order is made.
Saturday and Sunday Delivery estimate of 1-3 working days commences on the next working day from when the order is made.

* Island Landscape and Nursery only delivers to Singapore addresses only. We currently do not support overseas shipping.

* All Products for Return/ Exchange will have to be brought to our Retail Centre located at
Plot 13, Joan Road/ Thomson Road, PSA Nursery, Singapore 298897, by the Purchaser.
ISLAND shall not be responsible for any costs or incidentals incurred for this purpose.